LEGAL IT TEAMS
Reduce cost by 30%
Reduce chaos by 100%
Manage IT inventory and expenses across technologies, vendors, and locations.
Schedule a demo
Manage asset status, usage, and spend
vCom Solutions software platform and expert services has helped IT teams automate administrative tasks for 19 years.
We typically save our clients 25-30% off current monthly communication costs. Get in touch for a demo.
We serve legal
vCom software is backed by complimentary (absolutely free) expert services. Here's what that means for our customers.
Every time a major beverage company opens a new location, vCom sources options and pricing for broadband and communication services. What we do in a day or two would take them weeks to accomplish.
vCom’s automated expense invoice loading for a regional bank saves them around 40 hours a month. vCom centralizes and coordinates all invoices and also generates an AP file for every invoice loaded.
vCom took over vender management for a WAN project, providing quotes from 9+ carriers for 40+ locations, presenting the data in a concise format so the customer had all of the information they needed for the project without having to chase down quotes from 9 sales reps.
A law firm was migrating to SD WAN across their 30 locations. They didn’t have the bandwidth to manage the best vendor for each location, so were moving forward with a single less-ideal vendor that could serve all locations for them.
vCom took on the heavy lifting of coordinating all local vendors, standardized design proposals from various carrier sales reps, and delivered a best in class IT management platform for continued control.
A hospital had over 250 invoices that were all managed manually; using vCom they identifed services and invoices to be removed or consolidated. The visibility they gained into their month over month spend information had a tremendous impact on decision making and time spent managing.
A new vCom customer had been trying to get a quote from their direct carrier rep for over a month unsuccessfully. On our bi-weekly call they mentioned this frustration and within 24 hours we were able to provide them with nine different options – including the company they were trying to get a quote from. They were very happy and ordered two circuits for their data center through vCom.
A legal services firm had different carriers and voice services scattered between locations. They had no formalized voice platform or phone system, and didn’t have time to research the options. vCom ran the buyers journey with them and helped them make a decision to move to UCaaS, which ultimately saved them an enormous amount of money and time.
How do we deliver expert services at no additional cost?
- Our customers are happy. We’ve received no less than a 95% customer satisfaction rating for 12 years’ running.
- Happy customers stay with us. We have very low customer churn, which means more value over time.
- Happy customers refer their friends, which means more happy customers.
"Hands down the strongest partnership I have ever had"
What assets do we help manage? All of them.
LAN & SD-WAN
IoT & phones.
From AWS to Azure.
Pay as you go.
All SaaS spend
IT teams can waste an amazing amount of time on administrative tasks that should instead be automated and streamlined. vCom makes it easy, with software and services that reduce the overhead for a wide variety of common tasks facing IT.
vCom automatically consolidates and normalizes invoices across vendors, locations, and technologies.
Get help with RFPs
Our experts will help you craft an RFP that covers all the bases, so you don’t have to worry about missing that important question.
Find billing errors
vCom automatically audits invoices and flags errors.
Keep track of assets
We cross reference the asset with the associated contract, usage data, and spend data.
Track ticket status
vCom provides a central hub to submit a ticket for any technology. You can monitor last actions and status. We’ll even engage with the vendor on your behalf.
Our expert services will help you understand details such as number portability rules, routing requirements, and quality of service allocation. Understanding escalation paths ,because something always goes wrong.
We typically save our clients 25-30% off current monthly communication costs by consolidating billing for any service from any carrier across the US. We work with all areas of IT investment: network, mobile, collaboration, cloud, hardware & SaaS.
vCom has relationships with thousands of vendors. We’ve pre-negotiated contract terms so that any small or medium sized company has access to reduced rates normally available only to a very large enterprise.
Know exactly where you stand with corner cases such as early termination, location changes, requirements changes, and more.
Catch billing errors
We’ll engage the vendor on your behalf to resolve the issue. In the meantime, you don’t pay an extra dime.
It’s easy and automatic with vCom. Immediately see where you money is going and where additional attention is needed.
Was it a mistake? A change in usage? Additional assets? A change in charges? Who knows? vCom knows.
Catch unused assets
How many times have you kept paying for local lines for fear of disconnecting an alarm or elevator line by mistake?
vCom automatically correlates charge data with usage data so you can immediately stop budget leaks.
Insight doesn’t just mean comprehensive analytics and reporting, although vCom provides that for you. vCom makes it easy to share this data with other teams, so everyone is on the same page. vCom also provides a central hub for all vendor communication and documents, from contracts to email.
View high level trends or get granular information about where your costs fluctuate. A library of over 70 charts make it easy to build a dashboard.
vCom automates all of that. Build and share reports easily and quickly.
Match usage with charges
vCom makes it easy. Build pivot charts that slice and dice data to correlate charges, technology, vendors, usage, and more.
Who's using what
Compare usage between locations, users, and technologies. Cross reference usage with charges.
We also automate and centralize approval workflows, complete with audit trails.
Know what's happening
Doing this we saw our customer satisfaction go through the roof. Customers felt that we cared and hadn’t forgotten about them.
At least 95% customer satisfaction rating for 12 years' running.
how can vcom help you? Get in touch for a friendly, no-pressure demo.
vCom saves you time, money, and sanity.